Smouldering Stoat wrote:If only we had some kind of Freedom of Information Act or something.
Did X contact Y about this?
By what means?
What was said?
Does a written record exist, and if do please provide a copy?
Why are X and Y colluding?
Smouldering Stoat wrote:We don't have a system for releasing information that doesn't actually exist, no.
Millbrook2 wrote:Why should there be a facility to record that a call was not made.
That [it(?)] may be known by someone it does not mean it has been recorded.
Hairyloon wrote:If A did not make the call then the information about the call does not exist, but in that case, the information relevant to the client is that the call was not made and if he has a right to see the record then the system must include the facility for telling him that there is no record.
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