Discussing UK law. Links: swarb.co.uk | law-index | Acts | Members Image galleries

Duty Free

Duty Free

Postby Russell » Mon May 22, 2017 11:37 pm

Just took a flight from a UK airport and brought a magazine for the flight. I was asked to present my boarding pass, which I did. I then paid the cover price £4.99. The exact same price that the magazine costs anywhere. What was the reason for presenting my boarding pass, because other than the inconvenience I'm not seeing how it benefited the customer.
If you can't talk about the problem, how are you ever going to even start talking about the solution?
Russell
 
Posts: 1574
Joined: Sat Apr 05, 2014 7:47 pm

Re: Duty Free

Postby Labrador » Tue May 23, 2017 12:14 am

Russell wrote:Just took a flight from a UK airport and brought a magazine for the flight. I was asked to present my boarding pass, which I did. I then paid the cover price £4.99. The exact same price that the magazine costs anywhere. What was the reason for presenting my boarding pass, because other than the inconvenience I'm not seeing how it benefited the customer.



It is a regulation of the bespoke retail agreement scheme.
Labrador
 
Posts: 102
Joined: Fri Mar 31, 2017 1:43 am

Re: Duty Free

Postby Russell » Tue May 23, 2017 12:49 am

I wasn't at the meeting :) What does it mean?
If you can't talk about the problem, how are you ever going to even start talking about the solution?
Russell
 
Posts: 1574
Joined: Sat Apr 05, 2014 7:47 pm

Re: Duty Free

Postby Russell » Tue May 23, 2017 12:54 am

My understanding is, not knowing the agreement. Is that past passport control, you enter a VAT free zone, the boarding pass proves your entitlement to be there and to not pay VAT. However, with the item in question either VAT was paid, or the exact cost of VAT was added to the item.
If you can't talk about the problem, how are you ever going to even start talking about the solution?
Russell
 
Posts: 1574
Joined: Sat Apr 05, 2014 7:47 pm

Re: Duty Free

Postby atticus » Tue May 23, 2017 7:15 am

You don't have to show your boarding pass. If you are going to non EU destinations, the shop does not have to pay the VAT, even though you have paid the VAT. The savings are not passed on.
User avatar
atticus
 
Posts: 19704
Joined: Sun Nov 11, 2012 2:27 pm
Location: E&W

Re: Duty Free

Postby Russell » Tue May 23, 2017 8:14 am

Cheers, yeah I heard you can refuse I think I will start doing that. All a bit of a con then :(
If you can't talk about the problem, how are you ever going to even start talking about the solution?
Russell
 
Posts: 1574
Joined: Sat Apr 05, 2014 7:47 pm

Re: Duty Free

Postby diy » Tue May 23, 2017 12:25 pm

You have the choice to not buy it. ;)
My suggestions are not legal advice
User avatar
diy
 
Posts: 2575
Joined: Fri Nov 02, 2012 10:06 pm

Re: Duty Free

Postby Spankymonkey » Wed May 24, 2017 12:10 am

They charged you for a magazine that you brought along yourself?
Spankymonkey
 
Posts: 305
Joined: Mon Feb 15, 2016 8:42 am

Re: Duty Free

Postby Labrador » Wed May 31, 2017 9:21 am

What magazine was it?
Labrador
 
Posts: 102
Joined: Fri Mar 31, 2017 1:43 am

Re: Duty Free

Postby Labrador » Tue Jun 20, 2017 8:02 pm

Russell wrote:Cheers, yeah I heard you can refuse I think I will start doing that. All a bit of a con then :(



Actually you can't refuse to show your boarding pass on duty free although you can refuse in other shops.
They get the vat back you could ask for some of the benefit worth a try.
Labrador
 
Posts: 102
Joined: Fri Mar 31, 2017 1:43 am


Return to Contract and Consumer Law

Who is online

Users browsing this forum: No registered users and 1 guest