diy wrote:You get, that they will end up paying for the lost item?
Thank you for contacting eBay Customer Service regarding the item (deleted) you purchased from " (Deleted)". I'm sorry to hear that you encountered a delay in receiving the item. I understand that you already have the item and was refunded. I’d like you to know that I'm genuinely interested to resolve this matter for you.
I appreciate your honesty in letting us know that you have already received the item you bought.
However, you have nothing to worry about as the case was initially closed on the seller’s favour and we have refunded you in full as a courtesy.
To make sure your transactions go smoothly in the future, we suggest you visit the eBay site and click the Safety Centre link located at the bottom of any page. There you will find tips on how to buy safely in the "Buying Safely" section.
I trust this information is helpful and I wish you all the best in eBay in the future.
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