They said:
We've done all the work for you and found you our best car insurance price. To do this, we updated the information you gave us previously by one year, and made some assumptions.
and gave a very promising figure.
However, when I went to the site, their best quote with the same details was almost double. I don't believe that there have been any major insurance disasters this morning to push premiums up so much so it seems to me that their email was misleading.
If I don't get a satisfactory response from the company, is the Advertising Standards Agency the place to go?